What our Customers say...

Testimonials

Absolutely amazing experience working with Kenny, Greg and Alberto. Super grateful for the awesome job they did. We had a terrible sewer overflow backup into our crawl space. With an awful ??smell. Guys went above and beyond to take care of the issue. Kenny explained the process very clearly and helped us feel at ease know it was being done right. Thank you so much to the SERVPRO team!

Duby’s team was awesome! The team from Bartow SERVPRO were excellent. I want to recognize them as an excellent team and I am very pleased with their performance!!!

Dubys and her team did an excellent job packing up my valuable things. I would recommend them to others.

Stanley and Justin came in and cleaned up after our bathroom ceiling fell and took care of everything quickly. Nice guys.

Carl and Luis did an excellent job for us. Very responsive and easy to work with during this process. They will be my first call if this ever happens again or I find a need.

Nick and Bryan came out to help us figure out where a leak issue in our ceiling was coming from. Very nice and professional. Thanks for your help guys! We really appreciate it! 

Stanley and Keith were amazing and stayed until everything was taken care of initially. Jacob and the team came back and are continuing to take care of the situation at hand.

James and Brian were fantastic. After I made the call they came out immediately and were extremely professional. They explained everything in detail and followed through with all of the work needed. They came back the next morning after being at my house late the night before. Even my insurance adjuster was impressed with how professional and efficient they were. I would 100% recommend this team again! Mandy was also great to work with when I first made the call. She followed up with me twice to let me know she made contact with the team and to let me know when they were on the way. My husband and were both impressed with how easy SERVPRO was to work with. While I hope to never need there water mitigation services again. I would not hesitate to use them again.

Carl was very pleasant and helpful. He stayed to do the job well into the morning on Thanksgiving morning!!! I really didn’t know what I was doing and he explained everything to my satisfaction. Very knowledgeable and courteous. Definitely went above and beyond! Definitely would use again, but honestly praying I don’t need to!!!!!

We had a great experience with SERVPRO! They were fast, hard working, very polite and nice! Highly recommended!

SERVPRO came out the same day I had a problem. They set up and came back the next day to check on everything. I appreciate the fast service especially since I had water coming into my house.

Prompt and efficient service even when we called late on a Sunday night! Thanks to SERVPRO they saved basement carpet and walls from the refrigerator leak.

I had a water leak and SERVPRO jumped right on it. They were on site quickly to put fans and dehumidifiers to start the dry out process. They communicated with me every step of the way. Cannot say enough good things about a bad situation turning out to be good!

They did a fantastic job. Leslie and Anastasia worked fast and did everything. They turned my very stressful situation of packing from a fire into a non stressful pack up and move. They did everything so I could be with my kids.

SERVPRO of Bartow County did a great job taking care of my water damage at my house. The technicians were knowledgeable and the office staff were always friendly! I can’t say enough good things about them! Thanks guys!

They were very meticulous and coherent as a team. They were also timely and quick, while using cutting edge products. Their manager is very professional and caring.

My wife and I are completely satisfied with the results of both phases of our home water damage project. The two phases included water damage remediation and reconstruction. We felt completely certain that both phases were performed professionally to the highest standards. The management and administrative associates were conscientious in ensuring that our project was done timely and correctly. Each trade professional performed quality work. We will look to SERVPRO if ever we need services such as this in the future.

They cleaned and treated my contents with care. SERVPRO is the way to go.

Very impressed with the response time SERVPRO of Bartow County offers. Great working with Rebecca who takes good care of us. We look forward to working with you! 

-Jamie w/ Title One Management

Amazing!!!! Highly recommend to everyone! Can’t say enough positive things about our experience!

SERVPRO must have sent me the best in my area. Dustin Williams and Austin Meadows were awesome! They came in and explained what they were looking for, after my bathroom water line leaked into my garage. They set my expectations as far as time was concerned then exceeded my expectations with their thoroughness and seamless completion of my mold cleanup and dry out of water in my garage. Thanks SERVPRO job well done.

I have used them two times in 6 months. They are the best. This time it happen at 5:30 they came right out. No one does that any more. They stayed till they got done. This group of people are the best to work with.



 

Great SERVPRO location, absolutely the nicest people I have ever done business with. Asked questions and the answers were accurate and precise. If you have water damage or whatever your SERVPRO needs might be Danielle and Matt will be able to help!!!



 

Amazing!!!! Highly recommend to everyone! Can’t say enough positive things about our experience!



 

Jamie did a great job helping me with a sewage backup in my bathroom. He was exceptionally polite and understanding during a very trying situation. 

Thank you for doing a very good job right when we needed help!

I wanted to send a quick not letting you know we were handled very well by Mandy in wake of hurricane Irma that went through Atlanta last Monday. Unfortunately, a tree fell on our house. Mandy handled the call very well and gave us comfort and great service in our time of need. Thanks!

I was not at home during the time of your service. All I can say is you did an excellent job and it gave us great peace of mind that you responded so quickly since we were away. This is our second mediation with SERVPRO of Bartow County and our second great experience.

Suzanne-

Just a quick not to say how much we enjoyed the ice cream truck last Tuesday. You guys are always so sweet to include us in you kind expressions in SERVPRO of Bartow's marketing events.

Thanks again for being there for us that Sunday the tree fell on our building! The re-construction is coming along nicely. Special thanks to Byron for taking great care of us.

Kim was very helpful with coordinating my rebuild. She is very kind and really cares about your customers. Thank you so much Kim, you are the best!

Your company really saved my week. We thought we would have to close down for most of the week and your speedy service got us back open after just a couple of days. Thank you so much!

Your technicians were polite and always on time. You made a bad experience much easier to deal with. Thank you so much!

Leslie did a great job putting me at ease that all my belongings were going to be well taken care of, while the house was being worked on. I would recommend you to anyone who has to have mold removed from their house!

Y'all are awesome! Special thanks to the guys that came out in the middle of the night to tarp my roof. Great Job!

Thanks for all of your hard work. I would recommend your company to all of my friends and family.

Jason and Anibel were professional and courteous. They explained what they were going to do step by step, and they made me at ease.

Very quick response time (within 1hr). A big plus considering source was sewer related. Extremely professional crews who aimed to do job right.

The technician explained procedure clearly and answered my questions - Excellent employee!

Jason and Anibel were professional and courteous. They explained what they were going to do step by step and they make me at ease.

Very thankful for SERVPRO (Bartow County)! I honestly didn't know what I was going to do and you came to my store and just got to work. Thank you so much!

The SERVPRO (Bartow County) team is simply the best company to work with when dealing with any water issues. I am so completely happy with their work! They are all courteous and professional.

Very quick response time (within 1 hour) - A big plus considering the source of water was sewer related. Extremely professional crews who aimed to do the job right.

Your technicians were very polite and completely explained the clean up process. Thanks for getting me back to business!

Great job! Very happy with services!

Awesome job! So happy my family's belongings could be cleaned and returned to us. 

Great job. Super fast service and handled in a timely manner. My garage looks good as new. 

I was impressed with how quickly the clean up crew made it to my shop, especially sense my toilet overflowed late in the day on a Saturday afternoon. Great job SERVPRO (Bartow County)!

The kitchen fire made our whole house unlivable. Tashana and her team came quickly and after a few short days, my family and I were able to move back in. Great service! 

The technician was very knowledgeable and gave me simple and direct answers to my questions about the mold problem in my basement. I will definitely recommend SERVPRO to all my friends. 

Great Job! Thank you

Great work, great employees. 10 out of 10!

Excellent customer service throughout the whole process.

Great Work!

Allen and Austin did an excellent job! They were courteous and professional. I would highly recommend them.

Sean was awesome!

Great job! My basement was completely flooded and now looks good as new. Highly recommend SERVPRO!

SERVPRO did a great job! Not only did they take care of the work in a professional manner but they also were able to salvage some irreplaceable items that I thought would have to be thrown away. Thank you so much!

Outstanding! Great to have someone who knows what needed to be done.

The technician who provided the service for me was very professional, and did a great job of taking care of my problems. I used your company once before and was extremely satisfied that time also.

Extremely courteous, kind and friendly. Made a depressing, major issue seem manageable. Thank You!